Puritan’s Pride offers three unique ways to shop our selection of high-quality, affordable vitamins and supplements:
Simply type in the name or product number of the product that you are searching for into the search box at the top left of this page. Then, click "Go". You will then see a list of products relating to your query. Click on any of the links to see more details about that item and/or add the item in your cart. To bring up a wider range or results, try limiting your search to one word. If you cannot find a particular product using the search box, email us and we will try to stock the product for you.
You can use our online catalog request form. Or, give us a call at 1-800-645-1030 24 hours a day / 7 days a week.
To place an order you may do one of the following:
Order by Phone - Toll Free 1-800-645-1030
24 hours a day / 7 days a week.
For International Orders call 001-631-244-1290
Order via Check or Money Order
You may send us a check or money order. If you wish to pay by check or money order, please mail your payment along with your name, address, phone number and order description to:
Attn: Order Department
1233 Montauk Hwy
P.O. Box 9001
Oakdale, NY 11769
Please specify what product you are ordering and where you would like your product to be shipped.
(Please note: That by sending a check, your product may take slightly longer to arrive than the normal delivery time as we must wait for your check to clear our bank).
Puritan.com accepts Visa, MasterCard, Discover, American Express, JCB and PayPal.
After entering your billing and shipping information you will be taken to the "order review" page where you can review all of your billing and shipping information and change any of it if necessary. Here, you will also be able to enter any coupons and/or gift certificates you may have.
Once you are done reviewing your order, enter your credit card information and click the "Click Here To Complete Checkout Process" button at the bottom of the page to complete your order.
Please note: Your billing address will need to match the address your credit/debit card company has on file. If it does not match, your order may be declined for security purposes.
We reserve the right to limit quantities. Large quantity orders cannot be processed through our website. Please contact a customer service representative to assist you with your order toll free at 1-800-645-1030, 7 days a week from 8am-12am EST.
To track your online order click here.Tracking information will be available once your order ships. You will receive an email confirmation containing your tracking number(s).
If you wish to edit or change your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service.
If you wish to cancel your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. We have the ability to cancel an order up to 20 minutes after it’s been placed.
If you have a coupon, you can redeem it on the last page of the checkout process. There is a coupon box below the order total. Simply enter the coupon number and hit "Apply". Once the page refreshes, you will see the coupon deducted from your total amount.
You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.
Once signed in to your account, you can use the 'My Favorites List' feature to store your favorite items in a category created just for you. Easy one-click ordering will allow you to select which items you want to put in your shopping cart. In order to take advantage of this feature, you must have 'cookies' enabled on your computer.
When you are on a product detail page click the "Add to Favorites" link under the product image to add the product to your Favorites list.
To add an item to your shopping cart from the “My Favorites List”, simply click the box to the left of each item and a √ mark will appear. Now click the 'Add Selected to Cart' button. You should now see the item(s) you checked in your shopping cart. From here, you may either continue shopping or begin the check-out process.
Users who create a personal account with us will be able to store all of their billing information with us, thus preventing having to enter it every time. To create an account, simply select "Log In Or Register" on the top navigation bar. From there, you will be able to register with us. You will also be able to register during your check-out process. If you do not wish to create an account with us, simply choose Guest Checkout.
If you forgot your password, click on the Log In Or Register button located at the top right side of the page, then click the “Forgot Password?” link, and follow the instructions for Forgot Your Password.
If you wish to edit your account information, first login to your account. You will then see links under My Account on the left side of the page that allow you to update your profile. Remember to click the "Update" button located at the bottom of the page when you are finished making updates.
To view you online order history, please log into your account, and then click the "Order History" link under My Account on the left side of the page.
We want to show how much we appreciate you being part of the Puritan’s Pride family! You can now earn points when shopping with us. Click here to learn more about the program.
Looking for our Refer-A-Friend Program? It’s gotten an upgrade as part of the Puritan’s Perks rewards program! Don’t worry, if you had any outstanding rewards in your account, they have been transferred to your new Puritan’s Perks account as points for you to use on your next order. Click here to learn more about the new Puritan's Perks program.
Get our best deal and latest wellness news delivered straight to your inbox by subscribing to our marketing emails.Click here to sign up today
If you would like to unsubscribe from future Puritan's Pride emails, please click here to unsubscribe
Puritan's Pride Mobile Messaging Program is a service for registered customers to receive recurring automated promotional and personalized marketing text messages (via SMS (Short Message Service) and MMS (Multimedia Message Service)) from Puritan's Pride (e.g., cart reminders, discounts etc.).
There is no charge from Puritan's Pride for this service, but your service provider's message and data rates may apply.
To sign up for the Puritan's Pride Mobile Messaging Program, click here.
If you would like to unsubscribe from future Pruritan's Pride text messages, you may opt out by replying "STOP" to any text you have received from us.
Domestic Shipping Policy
Domestic Shipments on orders of less than $49.00 have a base rate of $4.95. Orders of $49.00 and over qualify for free standard shipping.† (Qualifying amount must be met after any promotion or discount is applied.). (except on qualifying orders placed by Puritan’s Perks Health Warriors). Puritan’s Perks Health Warrior’s also receive free standard shipping, no minimum purchase amount, up to 2 times per calendar month (Click here to learn more about the Puritan’s Perks rewards program). Faster delivery options are available for an additional charge. See shipping options at checkout for additional information. For shipments to Hawaii, Alaska and U.S. territories, including Puerto Rico and the Virgin Islands, a $5.99 surcharge will be applied (including qualifying orders placed by Puritan's Perks Health Warriors). For more detail see our Full Shipping Policy.
Orders placed after 3:00pm EST do not process until the next business day. Orders received on the weekend (Friday after 3:00pm EST, Saturday & Sunday) will not be processed until Monday morning. Business Days are defined as Monday-Friday (excluding Holidays).
Shipments to the state of Colorado will be charged a Retail Delivery Fee. The Retail Delivery Fee is charged on retail sales delivered by a motor vehicle to a purchaser in Colorado starting July 1, 2022.International Shipping Policy
We offer fast, reliable shipping via DHL International. In some countries, DHL may also interface with local carriers for the final delivery of your package.
Important Notice Regarding International Shipments:
There are many country specific laws, regulations and restrictions that may impact our ability to ship your order and your ability to receive it. We recommend you contact your customs office to understand what regulations and restrictions may apply to orders shipping from the United States and/or the items you are ordering. Customs may delay your order or might reject it outright from being delivered based on local laws. In addition, you may incur higher than expected import duties or tariffs, your order may not be deliverable, or customs may quarantine or return your order back to us upon their inspection.
At this time we are unable to ship to addresses located in the following European Union and United Kingdom locations:
Any duties, tariffs, or local taxes that may apply to your order are your responsibility. Puritan's Pride cannot anticipate or estimate country specific duties, tariffs and taxes that may apply to your order. It is your responsibility to research and understand these fees and pay them once levied. Our prices do not reflect any of these additional charges. These fees are determined by a local customs office and Puritan's Pride cannot be responsible for any such fees incurred.
Some products are banned or considered illegal in certain countries. Please check with your local authorities to ensure any products you are shipping are legal and do not require additional permits to receive. Restrictions around items can change from time to time so checking with local authorities on the most current and up-to-date list of items is strongly recommended.
International Customer Addresses
To avoid long delays in delivering your package, or a package being returned to us, please ensure your international address information is correct and includes a telephone number for the delivery carrier to contact you should there be an issue in transit.
If you are interested in becoming a Distributor of Puritan's Pride outside of the United States, please click here.
Please contact Customer Service at 1-800-645-1030, 7 days a week from 8am-12am EST. Our International number is 001-631-244-1290.
If you ordered something and it's not what you thought, no worries. We'll gladly accept returned products, opened or not, for any reason. Send the item(s) back to us within 90 days of the ship date, and we'll refund your money. Once we receive the package, we'll refund you the full purchase price of your product(s) via your original form of payment. If 90 days has passed since your purchase shipped, we apologize, but we can't accept the item(s) for a return.
If you ordered more than 1 of a specific item, only 1 of those items may be returned opened. All other items must be sealed.
For one-time delivery and Auto Ship and Save recurring subscription orders:
We are unable to process returns that do not meet these guidelines. Failure to follow these guidelines may result in your package being returned to you or you may be charged a restocking fee of up to 25% of the original order.
To complete a return:
Return package using your preferred shipping carrier. We recommend using insured/trackable mail for these types of returns, as we cannot be responsible for items that don’t make it back to our warehouse.
For your convenience, the following are links to a few popular shipping carrier's websites, which provide instructions on how to use their Online Label Services:
Allow 2-3 weeks for your return to process, although, they usually don't take that long. You will receive an email confirming your refund.
For Personalized Vitamin Pack recurring subscription orders:
Due to the personalized nature of our vitamin packs, we cannot accept returns. However, if you need to return your vitamin packs due to a defect or an error made by us, please contact our Customer Care team, tell us what happened, and we'll do our best to make it right.
We reserve the right to change our return policy at any time. We'll always do our best to make our customers happy by striving to handle and process returns fairly and reasonably.
If you would like to reorder a product, you can easily do so with our Online Reorder Service. Please note: You can only use this service if you are a registered online customer.
Step 1: Click here to log into your account and view your order history. Select the Order and the Items you would like to reorder and press the “Re-order Selected” button. All of your Customer and Item information will be pre-populated in the form.
Step 2: Proceed to Checkout.
Puritan’s Pride is compliant with current Good Manufacturing Practices (GMPs). GMPs—which are monitored by the Food and Drug Administration—define standards for manufacturers of dietary supplements and require manufacturers to evaluate the identity, strength, purity and composition of their products.
Puritan.com reserves the right not to ship any product that they see fit for reasons such as delinquent accounts, import licenses, etc. If this happens you will be notified via e-mail and your credit card will be refunded. Some countries may require various types of licenses. Puritan.com will not knowingly ship any products to any countries that may require any type of license.
All sales are final. This means puritan.com is not responsible for any negligence on the part of the consumer. Prices on this website are subject to change at any time without notice.
This website is a summary of many health and nutritional media publications. It is not intended to cure, treat or prevent any diseases or conditions. As always, please consult your local health specialist before taking any of these listed products or starting any listed programs or procedures on this site.
The products and procedures on this site have not been evaluated by the United States Food and Drug Administration, they are provided to you as a resource only. We are not responsible for any typographical errors. Puritan.com will not be held responsible for international orders that never make it past your country’s customs office. Please check with your customs office before placing your order. No refunds will be given for items that are seized by your local customs agents.
We take great pride in keeping your personal information safe and secure. We use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information sent from your browser is encrypted and sent to us securely over the internet. It cannot be read in transit.
We use Geotrust as our SSL certificate provider. To ensure that your order is being placed on a Secure Socket Layer, there are several visual clues displayed by your browser.
- Chrome browsers, will display a lock on the top left of the browser with the word "Secure."
- Microsoft Internet Explorer browsers will display a closed lock in the lower right corner of the browser.
- Firefox browsers will display a closed lock in the lower right corner of the browser.
Regardless of your browser, the Puritan.com website will display these visual clues to reassure you that your information is being transferred securely.
In addition we will not divulge any information we receive from customers to anyone. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual.