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Ask a Nutrition Coach

Schedule your free one-on-one consultation with a Nutrition Coach to answer your nutrition, diet, and lifestyle questions.

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Terms of Use | Privacy Policy | Nutrition Coach Terms

Coaching that Supports
Your Wellness Goals

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Diet and Nutrition

Information is power! Our coaches can answer questions and provide education on general health, nutrition, and living a healthy lifestyle.

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Supplement Selection

Your Nutrition Coach can provide information about ingredients, product benefits, and help compare various products.

Living Well is A Journey

For over 50 years, Puritanʼs Pride has done more than just provide quality products. We’ve helped our customers with the expert information they need to live a healthy lifestyle. For one-on-one support, speak with one of our Nutrition Coaches by phone, and to continue your wellness journey, stay up-to-date on the latest health and wellness news with our informative articles.

Our Experts Are Here For You

Who can book an appointment?

We accept appointments for those over 18 years old. Whether you’re a prospective customer who would like to review some questions with a Nutrition Coach or a loyal customer looking for additional information, we are here to help!

How can I schedule a nutrition appointment?

You can access our booking calendar here. After filling out the mandatory information, an email confirming the appointment will be sent to the email provided. Please ensure that contact details are reviewed carefully when booking the appointment.

What information do I need to provide when scheduling an appointment?

Upon booking an appointment, you will need to fill out mandatory questions that include your name, contact details, and the reason for the appointment. We ask that you do not share sensitive health information.

How long does an appointment typically last?

The appointment slots are scheduled for 20 minutes; however, you are not required to use the entire time. If more time is needed, depending on the availability of the nutritionist, you may extend the time of the appointment, or you may book another appointment for the next available time.

What can I expect during an appointment?

If you booked a Phone Call, a Nutrition Coach will be calling you at the time of your scheduled appointment. The Nutrition Coach will be waiting for you to begin the appointment.

The Nutrition Coach will review the reason for the appointment and the appointment will progress as necessary.

How much do the appointments cost?

They’re 100% free! No card information is required to book an appointment and there will be no cost to you to complete the service.

Can I use my health insurance to cover the cost of an appointment?

The appointment service offered by Puritan’s Pride is 100% free and there will be no cost to you to complete the service.

How far in advance do I need to schedule an appointment?

Depending on availability, you may schedule an appointment as soon as the same day! You can view the availability here.

Are appointments available for children or specific medical conditions?

Appointments are not available for individuals under 18 years of age or those seeking information about a specific medical condition. With conditions or health concerns that could require advanced testing and monitoring, it is best to work with a healthcare professional that can provide the appropriate medical evaluations, such as blood work, scans, physical examination, advanced health history, and more.

How often should I schedule follow-up appointments?

Once you complete your first appointment with your Nutrition Coach, you can schedule another appointment as soon as you like and we can set up your next appointments on any cadence you prefer.

What can I discuss during the appointment?

Our Nutrition Coaches can help answer product questions, and common supplement questions and provide general nutrition information and education. The Nutrition Coaches are there to provide educational and informational material only. Puritan’s Pride and its employees and representatives are not nutritionists or medical professionals, and we do not provide medical services or provide medical advice.

Can I cancel or reschedule an appointment that I scheduled?

Yes, an email will be delivered to the provided email address where you can manage your appointment. We know life is unpredictable, but please provide a 24-hour notice when canceling or rescheduling your appointment when possible.

What are the benefits of having an appointment?

This appointment service is not only free and convenient but working with a Nutrition Coach can also help with improving lifestyle behaviors. Once you begin working with a Nutrition Coach, you can keep up with follow-up appointments to help keep you on track with your goals.

Can I make a purchase during the appointment?

Unfortunately, Nutrition Coaches are not able to complete purchases or refunds. However, if you need assistance with making a purchase, our customer care team is happy to help! You are welcome to request this transfer once you finish an appointment at any time.

Are the appointments confidential?

Our Nutrition Coaches take notes during the appointment to provide you with the best service possible. The notes taken during the appointment will be stored in your account and the information provided is subject to our Privacy Policy and any consent you give. Please refer to our Privacy Policy for more information.

I need help reviewing interactions with my medications and other supplements, can they help?

No, we recommend consulting with your healthcare provider regarding questions about prescribed medications or other supplements before starting or changing your supplement regimen.

I have been diagnosed with a new health condition; can I book an appointment for this?

No, with conditions or health concerns that could require advanced testing and monitoring, it is best to work with a healthcare professional who can provide the appropriate recommendations or guidance.

Can you help me with a meal plan during the appointment?

No, we recommend consulting with someone who is familiar with your health status and individual needs such are a healthcare provider. We are not able to provide meal plans.

I’ve just recently had blood work done; can they make recommendations based on the results?

No, because our Nutrition Coaches are not physicians, we cannot use your blood work to diagnose or make a specific recommendation. If your healthcare provider who has reviewed and interpreted your blood work has recommended a specific supplement (ex: Vitamin D), we can help you identify matching dosages and products for you.

 
NUTRITION COACH TERMS & CONDITIONS

Last Updated: November 27th, 2023

PLEASE READ THESE TERMS CAREFULLY BEFORE USING ANY SERVICES.

These Ask a Nutrition Coach Terms & Conditions (“Nutrition Coach Terms”) apply to your use of and participation in the Puritan’s Pride Ask a Nutrition Coach Services (“Nutrition Coach Services”) provided by Puritan’s Pride, a Nestlé Health Science brand, and/or its subsidiaries or affiliated companies (collectively, “Puritan’s Pride,” “we,” us,” or “our”). These Nutrition Coach Terms are in addition to the Terms of Use located on our website. The Puritan’s Pride Terms of Use are incorporated into these Nutrition Coach Terms by reference and can be located here Puritan’s Pride Terms of Use.

The Nutrition Coach Services are not intended to be dietetics, nutrition practice or nutrition counseling as such terms are defined under state laws. The information provided in the Nutrition Coach Services is information generally available and based on the information available at the time. The Nutrition Coach Services are not intended to practice medicine or to undertake the diagnosis, prevention, treatment, or cure of any disease, pain, deformity, injury, or physical or mental condition. WE DO NOT PROVIDE PROFESSIONAL MEDICAL SERVICES OR ADVICE NOR ARE THE NDC SERVICS INTENDED TO PROVIDE PROFESSIONAL MEDICAL SERVICE OR ADVICE. THE SERVICES ARE NOT THE PRACTICE MEDICINE NOR ARE THEY INTENDED TO UNDERTAKE THE DIAGNOSIS, PREVENTION, TREATMENT, OR CURE OF ANY DISEASE, PAIN, DEFORMITY, INJURY, IMPAIREMENT, INFIRMITY OR PHYSICAL OR MENTAL CONDITION AND THE SERVICES IS NOT INTENDED TO CURE ANY DISEASE, DISORDER, OR CONDITION.

Further, the Nutrition Coach Services do not integrate or apply scientific principles of food, nutrition, biochemistry, physiology, and management, and the behavioral and social sciences in achieving and maintaining the health of people through the life cycle and in the treatment of disease. The Nutrition Coach Services do not develop, assess, recommend or establish personal goals, needs or objectives for a particular person.

The Nutrition Coach Services are for educational and informational purposes only. Puritan’s Pride and its employees and representatives are not nutritionists or medical professionals, and we do not provide medical services or provide medical advice. Please seek the advice of a physician or a medical professional with any questions you may have regarding your health before beginning anything that may be referenced or discussed through the Nutrition Coach Services. If you are being treated for an illness, taking prescription medication or following a therapeutic diet to treat a disease, it is especially urged to consult with your physician before using the Nutrition Coach Services. You represent and warrant to us, that you are not using the Nutrition Coach Services for the purpose of seeking medical attention. You further agree that, before using the Nutrition Coach Services, you shall consult your physician, particularly if you are at risk for problems resulting from exercise or changes in your diet. If any information you receive or obtain from using the Nutrition Coach Services that is inconsistent with the medical advice from your physician, you should follow the advice of your physician.

You consent to the Nutrition Coach Services being provided over the internet using audio and visual communication tools. No diagnosis or treatment of, or advice regarding, any medical or mental health condition or illness will be communicated through such communication tools. The Nutrition Coach Services are provided pursuant to Puritan’s Pride’s Privacy Policy . The Nutrition Coach Services are not intended to provide any form of “telehealth” service as such term is defined under applicable laws.

We're here to help

Book an appointment with a Nutrition Coach today and we’ll help find the right supplements for you.

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