Last Updated: March 8, 2023
As provided in more detail below, we collect personal information from a variety of sources, including directly from you, by automatedmeans and from third-party source.
Depending on how we interact with you, we may collect different types of personal information about you including:
You should be aware that any information you post or disclose in public areas in our apps or on our sites may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We collect your personal information in a variety of ways, including
We use your personal information fornour legitimate business purposes, which include:
If you have decided to opt in for marketing purposes, we may also use your personal information for the following purposes:
Lastly, depending on our relationship with you, we may use your personal information for the following additional purposes:
Affiliates. We are affiliated with a number of other health and wellness brands, all under Nestlé Health Science umbrella (collectively, our “Affiliates”). Nestlé Health Science is a leader in the science of nutrition and a globally managed business unit of Nestlé. To learn more, visit: www.nestlehealthscience.us. We share your personal information with our Affiliates for legal purposes as well as to send you promotions, information about sales and offers, and newsletters in which you have indicated interest. We will not share your personal information with other third parties for marketing purposes unless you have consented to the sharing of your information or have indicated interest in receiving communications from third parties.
Other Entities. We will disclose your personal information to the following types of entities limited business purposes:
You may receive marketing offers or solicitations from us through email from time to time. You can subscribe to marketing emails by emailing us at [email protected].
If you prefer not to receive marketing emails from us, please contact us at [email protected] or follow the opt-out instructions at the bottom of each marketing email. Please note that these requests may take up to 10 days to be effective.
Your request not to receive marketing emails from us will not apply to messages that you request or that are not of a marketing nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving marketing emails.
You may also choose to opt in to receive marketing offers or solicitations from us via SMS text messages through our Mobile Messaging Programs. If you would like to opt out of receiving such texts, please reply STOP to any of our text messages. Puritan’s Pride will not purchase consent or sell, rent, or share consent to opt in to our mobile SMS/texting program.
Cookies & Opt Out of Interest Based Ads
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the features in our apps and on our sites.
We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Please note we do not currently support any browser based Do Not Track (DNT) settings or participate in any DNT frameworks, and we do not assign any meaning to any potential DNT track signals you may send or alter any of our information collection or use practices in response to such signals.
Opt Out of Interest-Based Ads: If you wish to not have your personal information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served all advertising, and you will continue to receive ads that are not tailored to your interests.
If you have established a user account in connection with one of our apps or sites, you may be able to review and request changes to some information that we maintain about you through your account settings or by contacting us at [email protected]. We will respond to your request within 30 days. Upon request, we will provide you with information about whether we hold any of your personal information.
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected].International Transfers
If you are using the Services from outside the United States, including in the EEA, UK, or Switzerland, please note that we will need to transfer your personal information to the United States.
As the data protection and privacy laws in the United States may be less stringent than those in your country of residence, we will transfer your personal information subject to suitable safeguards aimed at ensuring an appropriate level of protection is in place, including by entering into agreements approved by competent authorities.
To find out more about how we safeguard your personal information when it is transferred across borders, please contact us using the details provided in the “How to Contact Us” section.
California Privacy Rights
The California Consumer Privacy Act (“CCPA”) provides California residents with certain rights. Pursuant to the CCPA, we are providing the following additional details regarding the categories of personal information about California residents we collect, use, and disclose.
Categories of personal information collected
We have collected the following categories of personal information from California residents within the last twelve (12) months:
Categories of sources of personal information
As described in the “Information Collection” section, we collect the above-listed categories of personal information directly from individuals, through automated means, and from third parties
Disclosures of personal information
In the preceding twelve (12) months, we have disclosed personal information about California residents in the following categories for a business purpose to our service providers:
Sales of personal information
In the preceding twelve (12) months, we have sold personal information about California residents in the following categories:
We sell personal information about California residents to the following categories of third parties:
Individual rights and requests
If you are a California resident, you have the following rights:
To exercise one or more of the right outlined above, please contact us at [email protected], 1-800-421-1168, or by mail at, Nestlé Health Science Legal Department, 2100 Smithtown Avenue, Ronkonkoma, New York 11779. You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
We may take steps to verify your identity before responding to your request. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know.
If you authorize a natural person or business entity to submit a request on your behalf (an “Authorized Agent”), the Authorized Agent may use the submission methods noted above. As part of our verification process, we will require proof concerning their status as an Authorized Agent, which may include proof of their registration with the California Secretary of State to conduct business in California and/or proof that they have power of attorney in accordance with California probate law. We may also require you to verify your identity directly with us or directly confirm with us that you provided the agent with permission to submit the request.
Personal information “sales” opt-out right
Under the CCPA, some of the personal information disclosures described above may be considered a “sale.” You have the right to direct us to not “sell” your personal information. To exercise your right to opt out, you may submit a request to us by visiting the “Do Not Sell My Personal Information” page or clicking the “Do Not Sell My Personal Information” link at the bottom of this page.
An Authorized Agent may also use the methods described above to submit a request to opt out on your behalf if you provide the agent with signed permission to do so.
If you exercise any of the foregoing rights, we will not discriminate against you, such as by denying you access to our products or restricting your access to products of certain pricing or quality.
The Services are not directed to persons under the age of 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with such information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 18 has provided us with personal information, we will take reasonable steps to delete such information from our files.
Third Party Websites
Our apps and sites may provide links to websites and applications operated by third parties. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.
We maintain reasonable security procedures to help protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us using the toll-free number listed on the website from which you want to order. If you have any questions regarding security, you can contact us at [email protected].
Additional Information Regarding the European Economic Area, United Kingdom, and Switzerland
Legal basis for use of personal information
Applicable law requires us to set out the legal basis upon which we rely in order to use your personal information. Generally, we will use your personal information in the following circumstances:
Additionally, to the extent that we collect and use any sensitive personal information relating to you (e.g., information concerning your health), we will do so because either: (i) you have given us explicit consent to collect and use the information; (ii) our collection and use of the information is necessary for the establishment, exercise, or defense of legal claims; or (iii) you have made the information manifestly public.
If you have questions or concerns about the legal basis upon which we collect and use any of your personal information, you can contact us using the details in the “How to Contact Us” section below.”
Under applicable law, you have certain rights in relation to your personal information:
If you would like to exercise any of your rights described above, contact us at [email protected]. We will respond to all legitimate requests within one month. We may sometimes request additional information from you. Please note that we may not be able to fulfill your request under certain circumstances, such as when it is necessary to keep your information to complete an order or meet a legal obligation. If we cannot fulfill the request, we will notify you of the reasons why.
If you disagree with our resolution of your request, you have the right to make a complaint to the supervisory authority in your country. You may also seek to enforce this right through a judicial remedy.
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How to Contact Us
Email: [email protected].
Nestlé Health Science
60 Orville Drive
Bohemia, New York 11716
Nestlé Health Science
+44 144 289 0355
Nestlé Health Science
C/ Belgrado, 6. Pol.
Las Rozas (Madrid)
+34 916 377 412